Air Canada Named Best Airline in North America for Third Straight Year by Global Traveler

December 6, 2021

Air Canada has been named the Best Airline in North America for the third straight year by the readers of Global Traveler

The airline also won for Best Airline Cabin Cleanliness for the second consecutive year in the 18th edition of the GT Tested Reader Survey of the magazine's readership of frequent business and luxury travelers.

Additionally, in its annual ratings for 2022, APEX has reaffirmed Air Canada as a Five-Star Global Airline in the APEX Official Airline Ratings, based on customer feedbackFor the 2022 awards, nearly one million flights were evaluated by passengers across more than 600 airlines from around the world using a five-star scale. 

The APEX Official Airline Ratings were created based on neutral, third-party passenger feedback and insights gathered through APEX's partnership with TripIt from Concur and independently certified by an external auditing company.

"Thank you to our passionate employees who've worked tirelessly as we welcome our customers back. Without these dedicated employees and our loyal customers, being recognized with Global Traveler's Best Airline in North America and Best Airline Cabin Cleanliness, as well as APEX's five-star rating and Business Traveler's Best North American Airline for International Travel wouldn't be possible," said Lucie Guillemette, Executive Vice-President and Chief Commercial Officer at Air Canada.

"The award-winning corporate culture we have built and cultivated over the past decade, rooted in resilience, teamwork, and empathy, is a key strength. It is our culture that allowed us to pivot quickly, while keeping customers at the centre of everything we did as we responded early in the pandemic, and this continues. Our positive culture, combined with the appeal of Air Canada's iconic brand, is enabling us to reinvent ourselves to seize the many opportunities in the post-COVID marketplace.

Business Traveler Magazine also recently named Air Canada the Best North American Airline for International Travel as voted by its readership and the airline took home gold in all six Canadian categories of StudentUniverse's annual student airline survey:

  • Best for international travel (Canada)
  • Best for travel within Canada (Canada)
  • Best value for students and youth in 2021 (Canada)
  • Best service for students and youth in 2021 (Canada)
  • Safest during COVID-19 (Canada)
  • Overall best airline for students and youth in 2021 (Canada)
  • These honours are the latest in a number of awards affirming Air Canada's accomplishments in key aspects of its business including people, product and employee engagement. Earlier this year, Air Canada was recognized by the FXExpress Publications, Inc's family of brands, which named Air Canada as a winner of six additional awards:

    Leisure Lifestyle Awards

    • Best Airline for Onboard Entertainment for the third consecutive year
    • Best Premium Economy Class for the third consecutive year
    • Best Airline for Onboard Menu for the third consecutive year

    The Trazees: Aimed at travellers aged 25–40

    Wherever Awards: Aimed at the modern travelling family

    • Best Family-Friendly Airline in North America for the third consecutive year
    • Best Family Friendly International Airline for the second consecutive year

    Source: Air Canada

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