Earlier this week, Delta Air Lines eliminated flight change fees for same-day travel.
The new flight must depart the same day, and standby requests or a confirmed change must be made within 24 hours of departure. Customers can make their same-day travel change directly within the Fly Delta app or delta.com.
“Flexibility has never been more important, which is why we want to give our customers more choice and control over their travel plans than ever before,” said Sandeep Dube, Delta’s S.V.P. – Pricing and Revenue Management. “By enabling same-day travel changes directly on the Fly Delta app, customers will also save valuable time rescheduling their plans while on the go, without waiting in line at the airport or calling Reservations.”
Delta enabled flexibility for Basic Economy customers to make changes to their upcoming 2021 travel as well.
To make a same-day trip change on the Fly Delta app, customers can navigate to “Same-Day Change” to browse alternate flights and select either a confirmed or standby option.
- If a seat is available in the originally purchased fare class, customers may only change their ticket to a confirmed seat on the new flight for a $75 fee.
- If a confirmed seat is unavailable, customers can stand by for an available seat for free. If a seat becomes available, they will not be charged a fee.
Same-day changes are available for all domestic tickets except Basic Economy. Confirmed same-day travel changes remain complimentary for SkyMiles Diamond, Platinum and Gold Medallion Members.
[Source: Delta Air Lines]