Ontario International Airport Partners with Shift4 for Enhanced Customer Mobile Access

April 4, 2022

Ontario International Airport (ONT) today announced a strategic partnership with Shift4, the leading commerce technology provider, to implement the company's VenueNext mobile point-of-sale solution at the airport.

The state-of-the-art service enables ONT customers to order and pay for food, beverages and merchandise from the convenience of their phones, allowing travelers to enjoy the growing variety of airport dining and retail options with as much – or as little – personal interaction as they want.

VenueNext is offered through Shift4's aviation partner Land Air Labs, and provides a variety of consumer benefits, including:

  • Mobile ordering of food, beverages and merchandise via a web interface combined with QR codes, allowing travelers to place an order from their phone for express pickup.
  • Mobile self-checkout, similar to that being used at a handful of arenas in the NBA and NHL. ONT will be the first airport to pilot VenueNext's new mobile self-checkout technology, which will allow busy travelers to quickly scan a product's UPC code, add it to a digital shopping cart, pay, and go – all from the comfort and safety of their personal mobile devices.
  • Special promotions, offering travelers to gain access to exclusive discounts and deals for local attractions.

"We're excited to begin this partnership, providing our passengers with yet another innovative convenience not found at any other Southern California airport," said Atif Elkadi, Chief Executive Officer for the Ontario International Airport Authority (OIAA). "As America's fastest-growing airport four years running, ONT is committed to staying ahead of trends and providing customers with the best possible experience. Through this new partnership with Shift4 and VenueNext, we are able to deliver a more convenient and enjoyable commerce solution for our travelers."

"Our VenueNext solution provides the ultimate mobile commerce experience, empowering customers to quickly shop, order, and pay using their phones," said Michael Isaacman, Shift4's Chief Commercial Officer. "Travelers are already using their phones as their boarding pass, which makes our mobile-first approach for airport concessions a natural evolution for a streamlined travel experience."

Source: Ontario International Airport

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