Delta Air Lines Grabs Most Punctual Carrier Title by OAG

January 10, 2023

Delta Air Lines has been awarded the most punctual U.S. carrier with the Punctuality League 2023 title by OAG, a top aviation data platform.

In the year 2022, Delta Airlines was the most punctual airline in the United States with an impressive on-time performance of 81.79%, and a nearly non-existent cancellation rate of just 0.01%. This is an impressive feat that shows the commitment of Delta to ensuring customers have a pleasant and efficient travel experience.

Alaska Airlines, United Airlines, American Airlines, and Hawaiian Airlines earned the next 4 spots in terms of on-time performance (OTP) in North America. Alaska Airlines took the runner-up spot with an OTP of 79.13%, while United Airlines followed close behind at 79.10%. American Airlines held solid in third place with an OTP of 77.38%, and Hawaiian Airlines rounded out the top 5 with a 75.80% OTP. 

Globally, seven U.S. carriers ranked among the Top 20 Mega Airlines (defined by the number of flights operated) in the world. Delta ranked #6, followed by Alaska (#7), United (#8) American (#9) and Spirit Airlines (#10; OTP 73.18%).

Among the Top 20 low-cost carriers (LCCs) in the world, Spirit ranked #13, followed by Southwest (#14; OTP 71.61%) and Frontier Airlines (#18; OTP 66.18%), with JetBlue (OTP 63.90%) finishing just outside the Top 20 at #21.

U.S. airports dominated OAG’s Mega Airports category, with 14 ranking among the Top 20 globally. These include Atlanta Hartsfield-Jackson International (#2; OTP 80.08%), Seattle-Tacoma International (#3; OTP 79.98%), Houston George Bush Intercontinental (#4; OTP 79.72%), Charlotte Douglas International (#5; OTP 79.59%), Los Angeles International (#6; OTP 78.63%), Chicago O’Hare International (#7; OTP 77.86%), Phoenix Sky Harbor International (#8; OTP 76.80%), Dallas Fort Worth International (#9; OTP 76.15%) and Miami International (#10; OTP 73.97%), among others.

“Strong performance by U.S. Mega Airlines and Mega Airports reflects the competitive nature of the rapidly-recovering U.S. domestic market in 2022,” said John Grant, chief analyst at OAG. “Despite a tough end to the year, overall on-time performance is improving across the board as carriers provided slightly less frequency to ease operational pressures and delays. This in turn allows many carriers to deliver OTP levels last seen in the pre-pandemic era, if not better.”

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