Southwest Airlines Issues Statement Regarding Mass Flight Cancellations

October 12, 2021

Southwest Airlines has issued a statement regarding the airline having to cancel thousands of flights for the past 3 days due to 'operational challenges' according to the carrier.

The Statement is as Follows:

Southwest Airlines extends a tremendous apology to our Customers and Employees for the flight cancellations and delays which occurred over the weekend and on Monday.

On Friday evening, the airline ended the day with numerous cancellations, primarily created by weather and other external constraints, which left aircraft and Crews out of pre-planned positions to operate our schedule on Saturday. Unfortunately, the out-of-place aircraft and continued strain on our Crew resources created additional cancelations across our point-to-point network that cascaded throughout the weekend and into Monday.

Southwest Teams have been working diligently to restore stability to the network, and we are experiencing less disruptions on Monday. We hope to restore our full schedule as soon as possible. As a note, the operational challenges were not a result of Southwest Employee demonstrations.

To every Customer that experienced a cancellation or delay, Southwest offers our sincerest regret regarding disrupted travel plans, and we look forward to a future opportunity to demonstrate our safe, reliable, friendly, and legendary Southwest Hospitality – something that Customers should always expect from Southwest Airlines. 

If Customers require assistance from Southwest, they can utilize one of the airline’s self-service options for convenience or contact us via one of the methods listed on Southwest.com.

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